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How You Will Make an Impact:

• Take part in sell-out platform roadmap preparation
• Prepare the best customer journey taking into account Hybris, legal and partner's limitations
• Provide requirements to UX/UI designers for preparing mockups and prototypes
• Write technical requirements to developers
• Communicate with developers to explain the requirements, incl FAQ sessions
• Active negotiations with vendors for API integration and Samsung developers (Spoke/HUB) and other issues regarding customer journey
• Active negotiations with other departments to receive confirmation for customer journey
• To add the requirements to legal contract with vendors from the tech processes side
• Add JIRA enhancement JIRA tickets with business justification and ROI calculation
• Communicate with GMC and AI team to include the ENH tickets to roadmap
• Make sign-off after testing finished successfully
• Make correct prioritization of all JIRA tickets
• Improve all eStore processes, especially for automation and reducing manual work
• Control QA testing and check QA reports, acceptance criteria, sign-off test cases for QA
• Texts for interfaces with translations
• Update and monitor daily all ENH tickets
• Negotiations with admin team for project processes and contract
• Negotiations with partner, preparation of needed documentations
• Organizing daily and weekly meetings with partner and other departments
• Preparation of status and daily progress tracking
• Making corrections and updates to necessary documents in case of project changes
• Preparing necessary materials for project description

Your Background at a Glance:

• English (upper intermediate)

• Action Oriented

• Analytical skills

• Critical thinking

• Customer Focus

• Teamwork

• Results oriented

• Problem Solving

Our Promise to You:

• Work Your Way: embrace a flexible schedule starting from 7AM up to 7PM
• Level Up Anytime: get unlimited access to premium online training platforms
• Stay Healthy, Stay Happy: full medical insurance coverage
• Annyenghaseyo to New Skills: dive into Korean language classes
• Move, Stretch, Thrive: from fitness reimbursements to weekly yoga sessions
• Fuel Up on Us: enjoy daily lunch allowance