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Job details

Salary

3800 000 - 4000 000

Job Type

Full-time

Full Job Description

Summary

We are looking for a front desk team member at Hotel Manor, who would be responsible for greeting visitors, assisting employees, and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor and employee questions and needs, and providing an overall welcoming environment.

Duties and Responsibilities include, but are not limited to:

Acts as a receptionist and provides administrative services to various departments on an as-needed basis

Answers incoming calls in a polite and friendly manner, transfers calls as appropriate

Assists with requests for postage and the receiving and distributing of mail

Handles Scaled lobby vehicle reservations

Assists with entering time-off data and meetings into the Out Calendar

Handles various clerical tasks (filing, fax, laminating and copier requests)

Greets and processes visitors in accordance with Scaled’s visitor policy

Handles the distribution, ordering and inventory for office supplies for the company (with oversight of senior management).

Maintains a high degree of confidentiality.

Acts as backup travel coordinator

Assists other members of the administration team, as needed

Required Qualifications:

A high school diploma or its equivalent and 2 years of related experience (desirable)

Must be proficient in the following: personal effectiveness, judgment, team development, communication, and customer satisfaction.

Must have attention to detail and organization skills

Must be able to understand and implement Scaled’s visitor policy and badging requirements

Ability to handle a high volume of incoming calls on multiple lines

Must be proficient in Microsoft Office programs (MS Word, MS Excel, MS PowerPoint and MS Outlook)

Prior experience in travel logistics preferred

May at times be asked to support staff in assigned project-based work

Essential Functions

Requires mobility and the ability to bend and reach

Clearly communicate verbally and in writing

Ability to sit for prolonged periods of time

Move materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc. May infrequently require moving materials weighing up to 40 pounds.

Manual dexterity and coordination are required (e.g., to operate computer keyboard)

Vision at close distances and the ability to adjust focus

Work schedule: in one day from 08:00-20:00

All other questions can be asked during the interview.