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About the Company
We are a global virtual call center established in 2020, headquartered in St. Petersburg, Florida (USA). Our company specializes in translation and localization services, delivering reliable and cost-effective international direct response solutions. We partner with both startups and multinational corporations.

Who We Are Looking For
We are seeking professionals with fluency in English (IELTS 7.5+ or certified experience as a simultaneous interpreter) fluency in Chinese/German/Korean.

We are also open to considering students, provided they can commit fully to the role and achieve a Language Stat test score of 80% or higher.

Responsibilities

• Perform real-time interpretation of doctor–patient dialogues (via online/phone/video), ensuring accuracy and adherence to professional ethics.

• Provide client support in both languages following established scripts and procedures.

• Maintain confidentiality and comply with sensitive data handling protocols.

• Keep concise notes/glossaries and collaborate with shift coordinators.

• Participate in training sessions and quality evaluations.

Requirements

• Native-level fluency in English (IELTS 7.5+ or proven experience in simultaneous/consecutive interpreting) and in Chinese/German/Korean.

• Excellent oral communication skills, with the ability to quickly analyze and convey meaning without distortion.

• High stress tolerance, empathy, and professional ethics in a medical context.

• Availability to work shifts from 8:00 PM to 4:00 AM (local time).

• Willingness to sign an NDA and comply with internal quality protocols.

Nice to Have

• Experience in medical interpretation and familiarity with relevant terminology.

• Background in contact centers, telemedicine, or RSI platforms.

Training & Onboarding
An international trainer will conduct a comprehensive training program covering:

• Medical terminology, ethics, and confidentiality

• Script-based communication and interpreting techniques (simultaneous/consecutive)

• RSI tools and practical communication cases

Final competency assessment and certification will be required for shift assignments. Ongoing QA sessions and glossary/procedure updates are provided.

Technical Requirements (for remote work)

• Stable wired internet connection (50–100 Mbps recommended); backup connection is a plus.

• Professional noise-canceling headset and quiet workspace.

• PC/laptop with at least i5/Ryzen 5, 8–16 GB RAM; webcam and dual-monitor setup preferred.

Conditions

• Work format: office or remote (remote option available).

• Schedule: 8:00 PM – 4:00 AM (rotating shifts as needed).

• Salary: $800–$1200 per month (depending on experience and language portfolio).

• Opportunities for professional growth and transparent performance feedback.