Город: Минск
Занятость: Полная занятость, Удаленная работа
Опыт работы: Нет опыта
We are planning to expand our team in the near future and are looking for a Customer Service Specialist.
Responsibilities:
- Process orders from various e-commerce platforms, fix emerging discrepancies;
- Working with customer requests in Zendesk and order processing;
-
Monitoring of delayed orders;
- Analyzing and monitoring the level of customer support;
- Developing measures to improve customer service;
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Preparation and analysis of monthly reports (based on work results, user requests).
Requirements:
- Experience of working in Zendesk;
- Excellent written English (not lower than B2);
- Proficient communication and problem-solving skills;
- Ability to work with large amounts of information and complete multiple tasks;
- Experience of working in an international environment is highly desirable.
We offer:
- Official employment (shift schedule, remote work);
- Decent salary (according to the results of the interview);
- You can learn more about the information on the company profile page.
Адрес: Минск, проспект Независимости, 58В
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