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Front Desk & Support Representative

Remote | Full-time

We are hiring Front Desk & Support Representatives for U.S.-based companies across different industries.

This role may include Customer Support, Front Desk responsibilities, sales follow-ups, returns management, scheduling, and other tasks, depending on the company’s needs.

Responsibilities:

• Communicating with U.S. customers via calls, emails, and messages

• Managing customer inquiries, returns, and follow-ups

• Coordinating schedules and appointments

• Providing front-desk support and assisting internal teams

• Maintaining accurate records and updates in CRM or internal systems

• Supporting sales processes and client relations

Requirements:

• English level: Upper-Intermediate or higher (spoken and written)

• Strong communication and customer-handling skills

• Flexibility to handle both support and sales-related tasks

• Attention to detail and ability to manage schedules and follow-ups

• Previous experience in Customer Support, Front Desk, or Sales is a plus

• Comfortable working with the U.S. market and time zones

Working Hours:

9:00 AM – 6:00 PM based on California (PST) or Washington (PST) time zone

Application Instructions (send to our email):

To be considered for this position, candidates must:

• Submit a short video presentation (in English) introducing themselves and explaining why they should be chosenfor this role.

• Attach a current resume.

• Provide a valid WhatsApp number in the application.

Video submissions will be reviewed carefully, and priority will be given to candidates with:

• Higher English proficiency

• English with a neutral or near-American accent to ensure smooth communication with U.S. clients

What we offer:

• Work with American companies

• Stable workload and long-term cooperation

• Professional development in sales and customer relations

• Remote work