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We are searching for someone who can build strong relationships with managers and store teams, provide full support across all HR-related processes, contribute to business growth through effective people management, and ensure smooth and efficient HR operations in a dynamic retail environment.

Responsibilities:

• HR Business Partnering

• Act as the first point of contact for all HR-related matters across assigned business units
• Support business leaders with workforce planning, org structure, and talent needs
• Provide guidance on HR policies, employee relations, and performance management
• Translate business plans into people strategies and staffing requirements

• Employee Lifecycle Management

• Manage onboarding and offboarding processes
• Ensure timely execution of promotions, salary changes, transfers, and grading updates
• Drive mid-year and annual performance review cycles
• Maintain accurate employee records and HR systems

• Employee Relations & Engagement

• Handle employee queries, grievances, and disciplinary processes
• Support employee engagement initiatives (events, team-building, etc.)
• Partner with stakeholders to improve morale, productivity, and retention

• Compliance & HR Operations

• Ensure HR policies align with local labour laws and regulations
• Support audits and maintain compliant HR documentation
• Coordinate work permits, immigration processes, and employee documentation.

Requirements:

• Previous experience in HRBP / HR Generalist role, preferably in retail
• Strong knowledge of labour law and HR processes
• Experience in recruitment, employee relations, and performance management
• Ability to work in a fast-paced and dynamic environment
• Strong communication and stakeholder management skills
• Good organizational and problem-solving abilities
• English proficiency at Intermediate level or higher
• Proficiency in MS Office and HR systems.

Work conditions:

• Official employment, flexible start to the workday (8:00, 9:00, or 10:00 AM)
• A dynamic international work environment; business trips may be required
• Opportunity to receive a semi-annual or annual bonus (depending on the company's financial performance)
• Employee discount on Sinsay brand products
• Corporate events and a friendly atmosphere