Просмотр вакансии

Netcracker Technology Corp., a large software development company and one of the world’s most respected TOMS Solutions (Telecommunications Operations and Management Solutions) companies, has an opening for:

Technical Support Engineer

Requirements:

• Higher technical education, preferably computer systems, systems and networks / IT / Informatics;
• English (Pre-Intermediate), enough to communicate with English-speaking colleagues;
• Knowledge and good working experience on MS-Windows 10;
• Knowledge of network infrastructure, understanding of network protocols, TCP/IP networking fundamentals;
• Experience in AD (User management, groups, policy e.t.c.);
• Knowledge of the principles of operation and configuration DNS‚ DHCP‚ VPN‚ FTP‚ HTTP services and RAID arrays;
• Skills in network equipment (configuration, installation) D-Link, Cisco equipment;
• Good communication skills, proactivity, fast learner, independent in work;

Will be of advantage:

• Experience in *nix (RHEL, OEL, Ubuntu);
• Knowledge of programming languages (PowerShell, Python);

Responsibilities:

• Help ensure a high level of users satisfaction through resolution and appropriate escalation of issues and requests;
• Full manage (Installation, connection, configuration and troubleshooting) users equipment;
• Equipment inventory in corporate systems;
• Work with incident management system (Service Desk, Jira);
• Management and monitoring of servers and network equipment;
• Network troubleshooting problem;
• Peripheral equipment configuration;
• Participate in IT projects;

We offer:

• Opportunities for career development;
• Professional growth in the international business environment;
• Medical insurance for employees;
• English courses;
• Friendly atmosphere, sports activities and corporate events;
• Salary will be discussed individually with the successful candidate.

We will give you the opportunity to realize your professional ambitions, based on a strong resource base, competence and experience of our company, a world leader.