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Department: Human Resources

Grade: A

Reports to: Associate Director Human Resources

Location: Bishkek, Kyrgyzstan

Deadline: 26 July 2026

Purpose of the Role

Provide administrative and operational support across core Human Resources functions, ensuring the effective delivery of HR services, the efficient administration of employee lifecycle processes.

Why Join UCA?

• Impactful Teaching and Research: Contribute to an academic institution that is dedicated to fostering innovation and development in Central Asia and beyond.
• Collaboration and Growth: Be part of a diverse, interdisciplinary academic environment, with opportunities for collaboration and research across multiple fields of societal relevance.
• Regional Leadership: Lead the development of innovative solutions to regional challenges in climate adaptation, sustainable development, technology, data science, and digital policy.
• Support for Female Scholars: UCA is deeply committed to supporting all scholars in all fields, providing opportunities to further advance gender equity in academia.

Main Duties and Responsibilities

• Provide administrative, technical, and logistical support across the full employee lifecycle, including recruitment, personnel administration, compensation and benefits, onboarding, offboarding, and employee relations activities.
• Coordinate end-to-end recruitment processes for junior-level positions, including vacancy administration, interview scheduling, candidate communication, documentation, and onboarding, under the guidance of senior HR colleagues.
• Provide first-level support in addressing employee queries and routine workplace concerns, escalating complex employee relations matters to the HR Manager as appropriate.
• Support the administration and communication of employee benefits and allowances, ensuring staff receive accurate and timely information on locally administered programs.
• Advise managers and employees on HR policies, procedures, and documentation requirements, ensuring compliance with established HR processes.
• Prepare, process, and maintain HR documentation, including employment contracts, personnel orders, confirmation letters, reports, certificates, and other HR-related records.
• Maintain accurate electronic and physical personnel records, ensuring timely filing, registration, confidentiality, and compliance with document retention requirements.
• Ensure HR data is accurate and up to date in HR information systems and personnel files, and support regular HR reporting and data verification activities.
• Collaborate with the HR team and supervisor to ensure consistent implementation of HR policies, procedures, and practices across Kyrgyzstan and Kazakhstan, in alignment with University-wide HR standards.

Qualifications and Skills:

• Minimum of bachelor’s degree
• At least one to two years of work experience in a customer service role
• Previous HR experience would be an advantage
• Experience in an international environment would be a bonus
• Fluent in English, Russian and Kyrgyz both in written and spoken
• Excellent command of MS Office applications.
• Strong interpersonal and communication skills
• Strong attention to detail
• A self-starter with attention to detail, and experience working in a fast paced, environment.

UCA Background:

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of Kazakhstan, Kyrgyzstan and Tajikistan, and His Late Highness Prince Karim Aga Khan IV; ratified by their respective parliaments and registered with the United Nations. The Presidents are the Patrons of the University and His Highness Prince Rahim Aga Khan V is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognized standard of higher education and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. UCA is distinguished by its three schools: the undergraduate School of Arts and Sciences (SAS), the Graduate School of Development (GSD), and the School of Professional and Continuing Education (SPCE).

How to Apply

Ready to join our team? We kindly invite you to submit your application for this position by clicking the Apply button on this page. To facilitate a smooth application process, please create an account on our website. Be assured that the account setup and application steps are straightforward. Applications will be reviewed when received. Early applications are strongly encouraged. Only shortlisted candidates will be contacted.